Public Safety

County to Open Local Assistance Center for Flood Victims

Reading Time: 2 minutes

Updated Feb. 1, 2024: The damage assessment survey included in this article is now closed. If you need recovery information, please contact 2-1-1.

A local assistance center will open its doors to flood victims starting on Sunday.

The County’s center will offer a wide range of services to residents who were heavily impacted by Monday’s storm.

The torrential downpours made for the fourth wettest day in San Diego County since 1850 and caused millions of dollars of damage to homes, businesses and more.

The local assistance center will open at the Spring Valley Library located at 836 Kempton Street. Flood victims can walk in without an appointment from 8 a.m. to 2 p.m. on Sunday and 10 a.m. to 7 p.m. Monday through Wednesday.

Residents can get information from more than a dozen County departments on how to recover from the impact of the floods.

Affected residents can learn about debris and household waste removal, erosion control, rebuilding permits and how to replace vital records.

Employees from self-sufficiency services like Medi-Cal, CalFresh and CalWORKs will also be there.

In addition, important health and safety information will be available when cleaning up and handling other issues that arise after high waters damage your home.

The American Red Cross, San Diego Voluntary Organizations Active in Disaster, San Diego Gas and Electric, several non-profit organizations and State representatives from the DMV, Contractors State License Board, Department of Insurance and more will be on hand.

The County is working to assess flood damages throughout the region. The public can help through a voluntary online survey. The survey will only be used to gather information to determine if the County is eligible for state and/or federal assistance.

Completing the form does not guarantee that you will be eligible to receive any disaster relief assistance. Filling out the survey is not a substitution for filing a claim with your insurance. You should check with your own insurance first to check for coverage.

Before attempting to clean up after the storm, visit the recovery page at AlertSanDiego.org for tips on documenting damage. This will help as you submit costs and claims to your insurance company.

The County urges all county residents to be prepared for emergencies. Register for AlertSanDiego.org and download the SD Emergency mobile app to receive emergency notifications, updates, and preparedness information, like a personal disaster plan and go-kit in case of evacuation.

Tracy DeFore is a communications specialist with the County of San Diego Communications Office. Contact