Public Safety

DA Warns of Bank Phone Scam

If you get a call from someone identifying themselves as an employee of your bank and they are asking you to confirm your account information due to some “irregularities,” be skeptical. The San Diego County District Attorney’s Office is warning residents of a current phone scam.

In the scam, the callers identify themselves as employees of Bank of America, or B of A, then they ask for your account number and other details. Sometimes they leave a phone message with a callback number and answer the phone as an employee in “financial services.”

In some cases when someone has declined to provide the information, the caller has become aggressive, demanding and intimidating.

If you or someone you know has received a phone call and provided information to the caller, contact your bank immediately and the various credit bureaus to place a freeze on your credit account.

What to do if you get one of these calls:

  1. Just hang up.
  2. Never provide any personal or confidential information over the phone to someone who initiates contact with you.
  3. If in doubt, call the official number of your bank or the institution the person claims to be calling from rather than a number they have provided.

To learn about other scams that are occurring in San Diego County, visit the DA’s Alerts and Advisories Page.

Yvette Urrea Moe is a communications specialist with the County of San Diego Communications Office. Contact