Public Safety

VIDEO: Meet Who Answers Your Call for Help

CAL FIRE dispatchers are your first call for help if you have a medical emergency or a fire and live in Ramona, Ranchita, Deer Springs, or many other communities in the San Diego County Fire Authority district. The CAL FIRE Emergency Command Center in Rancho San Diego handles calls for CAL FIRE and the San Diego County Fire Authority. Dispatchers like Patricia Wilson gather essential information from callers and send first responders to the scene of the emergency, all while staying calm and giving advice as needed.

Get prepared at


José Eli Villanueva is a multimedia designer with the County of San Diego Communications Office.