Public Safety
01:50

VIDEO: Meet Who Answers Your Call for Help

| 10:53 AM

CAL FIRE dispatchers are your first call for help if you have a medical emergency or a fire and live in Ramona, Ranchita, Deer Springs, or many other communities in the San Diego County Fire Authority district. Dispatchers like Patricia Wilson gather essential information from callers and send first responders to the scene of the emergency, all while staying calm and giving advice as needed.

Health
01:34

VIDEO: County, City Boost Efforts to Connect Frequent 911 Callers to Help

| 3:14 PM

Vulnerable individuals with complex medical and social difficulties who repeatedly call 911 will get help through the RAP program-the Resource Access Program. Specially-trained paramedics and mental health clinicians monitor the 911 system and provide intervention to vulnerable individuals. RAP teams – overseen by the San Diego Fire-Rescue Department – consist of community paramedics paired with […]